Case Study 1
US Bank
On ‘Black Friday’, the Friday after Thanksgiving (11/26/2009) 2009, we were contacted by a US national bank to recover their list of customers transactions for the previous day (18/12/2003) that was lost due to a fault in the hard disk assembly (HDA). We performed a HDA transplant, recovered the critical data and returned it to the bank by Tuesday the next week. The bank was able to continue trading without any disruption or miss-accounting and without any customers suspecting that there had even been a problem with their accounts.
"Our server had been working without any problems for years, we thought we had an adequate back up policy. As is always the case with these things we found out we didn't too late. Fields had us up and running very quickly especially considering we sent the server to a higher priced lab first." - Jeff Long - Ink Express, Febuary 2009 [ Read More ]
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