Case Study 3
European Company
In March 2009 a businessman flew in from Malta with a failed hard drive that contained the entire database of all his customers’ details, transaction records and business accounts. He had backed up the data but the tape that had been used was also corrupt. The diagnosis was a component malfunction. We replaced the component with one from our extensive stock of parts and recovered the data, allowing the businessman to fly home after just two days, happy in the knowledge that he had saved his business, without his customers ever knowing.
"Our server had been working without any problems for years, we thought we had an adequate back up policy. As is always the case with these things we found out we didn't too late. Fields had us up and running very quickly especially considering we sent the server to a higher priced lab first." - Jeff Long - Ink Express, Febuary 2009 [ Read More ]
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