Case Study 4
Individual
On 25 April 2009 a backpacker returned from a round-the-world trip to discover that the iPod to which he had saved all the photos of his trip were now inaccessible. Naturally, he was devastated to find that months of work was now lost. He had not realised that the iPod would re-format itself when he installed image-viewing software. This recovery required various software and two different recovery processes to recover the image files. Within 24 hours we successfully recovered all his photos, with which he later had a travel guide published.
"Our server had been working without any problems for years, we thought we had an adequate back up policy. As is always the case with these things we found out we didn't too late. Fields had us up and running very quickly especially considering we sent the server to a higher priced lab first." - Jeff Long - Ink Express, Febuary 2009 [ Read More ]
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