Self Encrypting Hard Disk Drive
- We offer a completely free, no-obligation 24 hour diagnostic!
- Receive a file list, report and fixed-fee quote before proceeding!
- We’ve developed robust and effective procedures for all encrypted media!
Amidst growing concerns over the security of our data, vendors have responded by producing what have been dubbed self-encrypting drives (SED); devices that are fitted with a controller chip that automatically applies encryption to any data written to the media.
These drives also use two separate encryption keys. One of these is set by the user and the other is installed on the drive’s firmware. As a result, merely extracting the data from the drive and moving it to a new piece of media will be unsuccessful as the data would remain encrypted.
As a result, our technicians will undertake the following when working with your SED drive:
- Analyze the drive and determine the cause of data loss;
- Review the condition of the drives components and determine if any are need of repair/replacement;
- Use custom software to extract the encryption key from the drive’s firmware; and
- Develop a custom plan for the safe retrieval and recover of your data.
The processes that we have developed have resulted in an extremely high recovery rate with self-encrypting hard drives but, prior to the completion of an initial diagnostic, it is simply not possible to guarantee that your data can be recovered. You can book your free diagnostic today (and get your free no-obligation, fixed-fee quote) by sending us an email or calling us at 866-879-1281.
Why choose us
Our Facilities
From soldering irons to our state-of-the-art labs – we’ve got it all! Click here to know more.
Our Experience
Over 140,000 diagnostics completed on hundreds of media and system types. Know more here.
Our Free Diagnostic Service
24/48 hour free diagnostic followed by a detailed report and no-obligation report. Know more here.
Our Procedure
ISO 9001, 27001, 14001 accredited business. Triple accreditation for a truly professional and complete service. Know more about ISO accreditation here.
Our video has everything you need to know about data recovery in under 2 minutes.
Call us today on
866-879-1281
3 steps to get your data back
Contact & Diagnostic
Send in your media and one of our specialists will contact you ...
- Carefully package your media.
- Download and complete the shipping form and enclose it with your media.
- Send us the package containing your media securely via Prepaid UPS.
Filelist Check
We send you a fixed price quotation & an online filelist ...
- When we receive your media, we'll send you a unique ID by email and determine what's wrong.
- Once we've identified the problem and how to fix it, we'll send you a list of recoverable files and a no-obligation quote.
- In the unlikely event that we are unable to recover your data, we will return your drive to you via a secure method. For more information on this, refer to our Return Drive Policy.
Send Your Data
We get you your data back ...
- We transfer all of your recovered data to new media.
- Following us having received payment, we return your data to you via a secure next-day delivery.
- We retain a copy of your data for seven days in case of query. Following this period, the data is securely erased.
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