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7.6
TrustScore
Great service, excellent customer service communications. Really grateful to have retrieved data i thought was well and truly lost
Ian Samson-Knight Published 28 April 2017
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3 steps to get your data back
Contact & Diagnostic
Send in your media and one of our specialists will contact you ...
- Carefully package your media.
- Download and complete the shipping form and enclose it with your media.
- Send us the package containing your media securely via Prepaid UPS.
Filelist Check
We send you a fixed price quotation & an online filelist ...
- When we receive your media, we'll send you a unique ID by email and determine what's wrong.
- Once we've identified the problem and how to fix it, we'll send you a list of recoverable files and a no-obligation quote.
- In the unlikely event that we are unable to recover your data, we will return your drive to you via a secure method. For more information on this, refer to our Return Drive Policy.
Send Your Data
We get you your data back ...
- We transfer all of your recovered data to new media.
- Following us having received payment, we return your data to you via a secure next-day delivery.
- We retain a copy of your data for seven days in case of query. Following this period, the data is securely erased.
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